Starter
$12 /seat/mo
- Circuit wallboard
- Agent status monitoring
- Basic reporting
- Trunk (routing view)
Best for: Small teams getting started
Simple, Transparent Pricing
Every competitor hides behind "contact us." We publish our prices. Per named agent, per month.
Pricing Tiers
Business
$18 /seat/mo
- Everything in Starter
- Switchboard access
- Journey (call forensics)
- CRM lookup (1 CRM)
Best for: Teams with receptionists
Professional
$25 /seat/mo
- Everything in Business
- Coverage (staffing heatmap)
- Audit (event log)
- API access
- SLA available
Best for: Operations & compliance
Enterprise
Custom
- Everything in Professional
- White label branding
- SSO / SAML
- Multi-tenant
- Custom SLA
Best for: Large organizations
Operator Console License
$50 /operator/mo
Separate from agent seats. For receptionists and switchboard operators.
Switchboard access CRM lookup Multi-office presence Drag-and-drop transfer
Requires Business tier or above on agent seats.
Add-Ons
Polycom VVX Integration
Desk phone soft keys for status, clock-in/out, Help Now
$500 setup
+ $3.99/phone/mo
Custom CRM Connector
Any CRM with a REST API
$500 setup
+ $50/mo
White Label
Your branding, your domain (Enterprise only)
$500/mo
Volume Discounts
10%
Annual prepay
15%
2-year commitment
20%
3-year commitment
Direct/self-service only. Channel deals at list price.
Why DDash?
Published pricing — every competitor hides behind "contact us."
Sub-100ms real-time — not 5-second polling, actual real-time.
Operator console — the only overlay with a full operator console. $50/seat vs $75 (Landis).
Immutable audit trail — append-only event archive for compliance and forensics.
Help Now support — one-click support from dashboard or desk phone.
See it live. No slides, real data.